Just Write a Frickin' Letter Instead

March 16, 2006 category: Office Space

How do I set up email accounts. I haven't been on your site in many months but your new help system is awful compared to what you used to offer. I can't believe I have to ask for such an easy question.

Leaving aside completely that the new helpdesk system contains a very prominent link to the Knowledgebase, just as the old did... No, poppet, when you're using something as simple and user-friendly END-user-friendly, anyway as cPanel to manage your account, we can't believe you have to ask such an easy question either. Because that large MAIL MANAGER link in your control panel wasn't a dead giveaway. And the Manage/ADD/Remove Accounts link was a little too vague.